Month: January 2015

Frequently Asked Questions

faq

There are plenty of FAQs with setting up with Bingo sites and online casinos, that is exactly why we have gone to save you endless hours of searching for the majority being answered here!

How to register online?

This step is for the most part is very simple and easy. There will majority of the time be a ‘Join Now’ button or link somewhere on the homepage or at the top right hand corner. Just click this button and fill in the registration form, it only takes a few moments to do so.

Why do I have to give my credit card details when I register?

When registering at first they may ask you for your credit card details, this will just be that the site or casino you have chosen will want to verify who you are. No deposit of money will be taken unless you, at a later date, decide you want to deposit cash to play with.

Will I need to download software?

If yo have chosen any of the main, well reputable Bingo sites or online casinos, you will not have to download any software. It is as straight forward as registering, depositing money and playing straight away. The odd casino or Bingo Site may ask you to download the newest version of Flash if you do not have it downloaded already. This is purely to increase the quality of the game.

How Can I Log In?

Logging in to Bingo sites and casinos is usually very straight forward. Most sites have a log in box at the top of the homepage, you enter your chosen username and password into this box and then you can access all of your information, manage depositing and play your games.

What should I do if I have forgotten my password?

It is simple yet very secure to recover from forgetting your password. Underneath the log in box there will always be a ‘Forgotten My Password’ link. Click on the link and follow the set of instructions given to you. If any further queries or troubles call the customer service team. The number should be provided under ‘Contact’ page.

How can I deposit money into my account?

Like many other steps when playing Bingo, depositing money into your account is easy. This time there will be a ‘Deposit’ or ‘Deposit Now’ link on your account page. Follow the instructions given to you and you shall have your money deposited in no time.

Is there a minimum amount I can deposit?

Majority of Bingo sites and online casinos have the same minimum deposit amount. The only thing that will differ is the currency so usually is will be 5 or £5. Always make sure to check before depositing as this may vary between sites.

How will transactions appear on my bank statement?

Any deposits and withdrawals from your chosen site or online casino will note a Reference Title on your statements. This will be very clear to avoid any further confusions.

Can I withdraw the money I won with my free welcome bonus?

This can vary from site to site. The best thing to do is to read the Terms & Conditions of the site you have chosen to play with.

How long should it take to make a withdrawal to my account?

Majority of the time, most sites will have your monies processed and transferred into your account within a week but may take up to two weeks. It varies from site to site.

Can I exclude myself at any time on a site?

If at any point of playing online Bingo you feel you need to stop, that the gambling is overcoming you, you are becoming addicted or that you are spending too much money then you always have the right to suspend your account. This may need to be done through a Customer Support Team but once you get onto them just give them the amount of time you want your account to remain active.

How can I contact the Customer Support Team?

On every Bingo site and online casino site there is a link or a page to click on called ‘Customer Support’ or ‘Contact Us’ or something along the likes. They usually provide email and phone to help you with your query.

Is it legal to play Bingo Online in the Republic of Ireland?

Online Bingo and gambling is completely legal to play in the Republic of Ireland. But as new gambling laws have come into place in R.O.I. Be sure to check that the site you have chosen to play with is in a restricted territory or not. We have a list here on our site with the registered gambling firms.

Will all of my personal details be safe?

Security of players and gamblers is taken very seriously from well reputable sites. Banking and personal details are secure with the use of an encrypted method which makes it impossible for anyone to gain access to the given details.

Are online Bingo games honestly fair?

All well reputable, well reviewed websites and online casinos use RNG (Random Number Generator) system. This makes sure there will always be random results. RNG has been tested over many, many times and has been proven to always be random.